We correct on the story, in public, with a date on it. Nothing gets edited away quietly.
Reporting an error
Email [email protected]. Three things make a report quick to act on: name the story, quote the line you are disputing, and say what is wrong with it. A link to the filing, release or dataset that shows the correct position is the fastest route to a fix.
We reply either way, whether or not the story changes. If we decide the story was right, we will tell you why rather than leaving you without an answer.
How quickly
We acknowledge every report within two business days. Where a claim is materially wrong and we can confirm it, the story is corrected within one business day of that confirmation. A retraction takes longer, because deciding a story’s central claim does not hold is a bigger call than fixing a figure.
Four kinds of change
| Change | What it covers | What appears on the story |
|---|---|---|
| Typographic fix | Spelling, punctuation, formatting, a broken link. Nothing that changes the meaning. | Corrected in place, no note. |
| Correction | A fact was wrong: a number, a name, a date, a company, a claim. | Corrected in place, with a dated note at the foot recording what was wrong and what it now says. |
| Clarification | The fact was right, but the wording could reasonably be read to mean something it did not. | Reworded, with a dated note explaining what was ambiguous. |
| Retraction | The story’s central claim does not hold and cannot be fixed by amending it. | Headline and body are replaced by a retraction notice explaining what was wrong. The URL stays live. |
What a correction note says
Three things: when we changed it, what it said before, and what it says now. Never a vague line about an earlier version.
Correction, 7 Sep 2026, 14:20 UTC. An earlier version of this story said Circle held $61bn in reserves. The figure is $61bn of USDC in circulation; reserve assets are reported separately. The second paragraph has been changed.
Headlines and deks
If a correction changes a headline, the note says what the headline said before. The headline is the part of a story most people read and the part most likely to be quoted somewhere we do not control, so changing one silently is the least acceptable version of this.
Figures that update on their own
A wrong number in the ticker or a market module is a different problem from a wrong number in a story, and it is handled differently. See market data methodology, “When a number is wrong”.
Newsletter and other platforms
A correction to a story that already went out in the newsletter runs in the next issue. Where a post on another platform carries the error, we reply to that post with the correction rather than deleting it, so anyone who saw the original sees the fix. We delete only where the post is materially misleading standing on its own.
If you think a story is unfair rather than inaccurate
Write to the same address and say so. Fairness complaints are not corrections and we will not pretend they are, but we will tell you what we decided and why.